Harmony Home Care
For Kenyan Diaspora Families  🌎

Your parents deserve
the best care.
You deserve peace of mind.

You’re thousands of kilometres away. Your parents are in Nairobi. We bridge that distance every single day — with vetted caregivers, daily WhatsApp updates, and care notes after every visit.

Families in 6 countries served
Daily WhatsApp updates
International payments
Vetted & licensed caregivers
Harmony Home Care caregiver and elderly woman smiling together in a Nairobi home

🌎 Families in Australia, UK, US, Canada & Europe trust Harmony with their parents in Nairobi.

Families we currently serve
🇦🇺AustraliaActive
🇬🇧United KingdomActive
🇺🇸United StatesActive
🇨🇦CanadaActive
🇩🇪Germany & EuropeActive
🇳🇴Norway & NordicsActive

Our promise: You will know exactly what is happening with your loved one in Nairobi — every single day. WhatsApp updates after every visit. No guessing. No silence.

✅ No registration fees
🌎 100% remote setup
📱 WhatsApp updates daily
⚡ Confirmed in 2 hours
🔒 Background-checked caregivers
🇰🇪 Nairobi-based team
We Understand

The distance is hard.
The worry never stops.

You moved abroad for opportunity, for your family’s future. But your parents are getting older in Nairobi, and you’re not there.

You worry about whether they’re eating. Whether they’ve taken their medication. Whether they’re lonely. Whether something could happen and you’d be the last to know.

That’s exactly the situation Harmony Home Care was built for. We act as your trusted eyes and hands in Nairobi — so you can breathe again.

Start a Conversation →

“I couldn’t sleep properly for months worrying about my mother after her stroke. Now I get a WhatsApp message every morning. That changed everything.”

— James N., Melbourne (father received stroke recovery care, Nairobi)

“I tried to coordinate care from London using family members but it was stressful for everyone. Having a professional team with proper reports made it manageable.”

— Grace M., London (mother received live-in elderly care, Karen)

“The hardest part was trusting someone with my dad. But when they sent me his first care note — with exactly what he ate and how he slept — I knew he was in good hands.”

— David K., Toronto (father receiving personal care, Muthaiga)
The Remote Process

How It Works From Abroad

Everything is handled remotely. You don’t need to be in Kenya to arrange excellent care for your family.

1

You Contact Us

WhatsApp, email or the form below. Tell us about your parent — their needs, location in Nairobi, and your situation. We respond within 2 hours.

2

We Match & Assess

Our coordinator visits your parent at home, assesses their needs, and matches the right caregiver. We brief them on your family’s specific requirements.

3

You Pay Remotely

Pay by international bank transfer, card, Wise, or PayPal. Transparent invoices. Weekly or monthly billing available. No hidden charges.

4

Care Begins & You Stay Informed

Your caregiver arrives punctually. After each visit you receive a WhatsApp update and a written care note — visible in your family portal anytime.

Staying Connected

You’re never out of the loop

We built our reporting system specifically for families who can’t be there in person.

Harmony Home Care caregiver writing care notes beside elderly patient in Nairobi home
After Every Single Visit

A written care note lands in your family portal. A WhatsApp update lands on your phone.

What they ate. Medications taken. Mood. Mobility. Anything to flag. You will always know.

📱

WhatsApp Updates After Every Visit

Your coordinator sends a WhatsApp message after every caregiver visit — what happened, how your parent is doing, anything to flag. Simple, direct, reliable.

📝

Written Care Notes

Every visit is logged as a structured care note: meals eaten, medications taken, mood, mobility, any incidents. Visible in your family portal immediately after each visit.

👥

Family Portal Access

Authorised family members get portal access to view care history, upcoming bookings, and communicate directly with the care coordinator — from any country.

Same Caregiver, Every Time

We assign a consistent caregiver to your parent so they build a real relationship. No strangers rotating in every day. Continuity matters enormously for elderly care.

🔒

Vetted & Background-Checked

Every caregiver undergoes background checks, ID verification, reference checks (minimum 3), and an in-person interview before being deployed. Nurses are NCK-registered.

Emergency Response

If anything urgent happens, you are called immediately — not after the fact. Our coordinators are available 7 days a week and respond to emergencies in real time.

What We Offer

Services for Your Parent in Nairobi

From daily personal care to specialist nursing — all delivered at home across Nairobi, arranged entirely by you from abroad.

🤝

Personal Care

Daily morning and evening routines — bathing, dressing, meals, companionship, and medication reminders. The most common service for elderly parents.

From KSh 2,500 / shift
💊

Live-In Caregiver

A caregiver stays in the home 24 hours a day. The ideal solution when your parent needs constant presence and you want total peace of mind.

KSh 4,000 / day
🩺

Nursing Care

A registered nurse (NCK-certified) for post-hospital recovery, wound care, IV therapy, vital signs monitoring, and medication administration.

From KSh 3,000 / shift
🧠

Dementia & Alzheimer’s Care

Specialist caregivers trained in cognitive care — structured routines, behavioural management, memory support, and family education.

From KSh 2,500 / shift
🏃

Physiotherapy

Qualified physiotherapists for stroke rehabilitation, post-surgery recovery, mobility and balance training. Progress reports after every session.

KSh 4,500 / session
💕

Palliative Care

Compassionate end-of-life care for your parent and emotional support for the whole family — handled with dignity and deep respect.

From KSh 3,000 / shift
International Payments

Pay from anywhere.
No complications.

We accept all major international payment methods so you can pay from the UK, Australia, the US or anywhere else without hassle. Transparent invoices every time.

🏭
Bank TransferSWIFT / international wire
💳
Debit / Credit CardVisa, Mastercard
💸
Wise (TransferWise)Low fees, fast transfers
💚
M-PesaFor Kenya-based payers
📄
PayPalAvailable on request
🕒
Monthly BillingInvoice-based plans

What billing looks like

Simple, predictable, transparent. No surprise charges.

1
We agree on the care planService type, frequency, hours — clearly defined upfront
2
You receive a detailed invoiceItemised breakdown, no hidden fees, sent via email
3
You pay by your preferred methodBank transfer, card, Wise, M-Pesa or PayPal
4
Care begins or continuesBooking confirmed immediately upon payment receipt
5
Weekly or monthly summaryA full report of all care delivered, invoiced, and paid
Diaspora Families

Families Worldwide Trust Harmony

Real families. Real distance. Real peace of mind.

★★★★★

I live in Melbourne and was desperate to find reliable care for my father after his stroke. Harmony kept me updated on WhatsApp every single day. Knowing exactly what was happening thousands of kilometres away gave me so much peace of mind.

J
James N.
Melbourne, Australia · Stroke Recovery Care
★★★★★

Setting up care from London was surprisingly easy. One WhatsApp call with the coordinator, a care plan the next day, and my mother had a caregiver by the end of the week. The weekly reports are thorough and genuinely reassuring.

G
Grace M.
London, UK · Live-In Elderly Care, Karen
★★★★★

My father was resistant to having a stranger in the house. But the caregiver they matched him with was incredibly patient. Within two weeks he was asking for her by name. The care notes showed me exactly how that relationship was building.

D
David K.
Toronto, Canada · Personal Care, Muthaiga
FAQ

Your Questions Answered

Everything about arranging care remotely for your parent in Nairobi.

📞 Call Us Now 💬 WhatsApp Us

Can I really arrange everything from abroad without visiting Kenya?

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Yes, completely. Many of our active clients have never visited our office. Everything is handled via WhatsApp, email, phone, or video call. Our coordinator handles the in-person assessment at your parent’s home, matches the caregiver, and manages everything on the ground.

How quickly can care start after I contact you?

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In most cases we arrange a caregiver within 24–48 hours of your initial contact. For urgent situations — post-hospital discharge, sudden deterioration — call us directly and we prioritise same-day arrangements wherever possible.

What updates will I receive and how often?

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After every visit you receive a WhatsApp update from your care coordinator. This includes what was done, how your parent is feeling, medications taken, meals eaten, and anything notable. Full written care notes are logged in your family portal and accessible anytime.

How do I pay from outside Kenya?

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We accept international bank transfers (SWIFT), Wise (TransferWise), debit/credit cards (Visa, Mastercard), PayPal, and M-Pesa for Kenya-based payments. We send detailed invoices and receipts for every transaction. Weekly or monthly billing plans are available for ongoing care.

What if my parent refuses care or doesn’t want a stranger at home?

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This is very common. We start with a social visit — no care tasks, just building trust. Our caregivers are trained to earn the confidence of resistant clients. We also match personality and communication style carefully. Most families find resistance dissolves within the first 1–2 weeks.

Can I get the same caregiver every visit?

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Yes, and we strongly encourage it. Consistency is essential for elderly care — especially for dementia patients. We assign a primary caregiver and a backup. Mention your preference during booking and we’ll prioritise continuity.

What areas of Nairobi do you cover?

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We cover all of Nairobi including Karen, Runda, Muthaiga, Kilimani, Lavington, Westlands, Parklands, Gigiri, Upper Hill, Kasarani, and surrounding areas. We also serve Thika, Kiambu, and the Greater Mt Kenya Region. Tell us your parent’s location and we’ll confirm coverage immediately.

What happens in an emergency?

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You are called immediately — not after the fact. Our caregivers have emergency protocols and the care coordinator is reachable 7 days a week. For medical emergencies, we coordinate with hospitals and can accompany your parent. You will always be the first family member contacted.
Start Today

Arrange care for your parent in Nairobi

Fill in the form and we’ll contact you within 2 hours. No commitment required — we start with a free consultation call.

🏴 Time zone note

Our team is in Nairobi (EAT, UTC+3). We respond to WhatsApp and email during business hours. Urgent calls are answered 24/7.

🌎 Arrange Care From Abroad
Tell us about your parent and we’ll set up a free consultation call with our care coordinator.
✓ Enquiry sent! Our coordinator will contact you within 2 hours by phone or WhatsApp.

Your parent deserves great care.
You deserve peace of mind.

Start today. Free consultation. No commitment required.

💬